Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from vitnuba.com (the “Website”).

PERSONAL INFORMATION WE COLLECT

When you visit the Website, we automatically collect certain information about your device, including details about your web browser, IP address, time zone, and some of the cookies installed on your device.

Additionally, as you browse the Website, we collect information about the individual web pages or products you view, the websites or search terms that referred you to the Website, and information about how you interact with the Website. We refer to this automatically collected information as “Device Information.”

We collect Device Information using the following technologies:

COOKIES

Below is a list of cookies that we use. We list them so you can choose whether to opt out of cookies or remove them:

  • _session_id – unique token, session cookie, allows Shopify Inc. to store information about your session (referrer, landing page, etc.).

  • _shopify_visit – no data stored, persists for 30 minutes from the last visit, used by our website provider’s internal statistics tracker.

  • _shopify_uniq – no data stored, expires at midnight (relative to the visitor’s next day), counts the number of visits by a single customer.

  • cart – unique token, persists for 2 weeks, stores information about the contents of your shopping cart.

  • _secure_session_id – unique token, session cookie.

  • storefront_digest – unique token, indefinite duration, used if the shop is password-protected to determine whether the visitor has access.

Other technologies include:

  • Log files (IP address, browser type, ISP, referring/exit pages, timestamps)

  • Web beacons, tags, and pixels (to track browsing behavior)

ORDER INFORMATION

When you make or attempt to make a purchase through the Website, we collect:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card numbers)

  • Email address

  • Phone number

We refer to this as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we mean both Device Information and Order Information.

HOW DO WE USE YOUR PERSONAL INFORMATION?

We use Order Information to:

  • Fulfil orders (process payments, arrange shipping, send invoices/confirmations)

  • Communicate with you

  • Screen for potential risk or fraud

  • Provide product updates or marketing communications (based on your preferences)

We use Device Information to:

  • Screen for risk and fraud (especially IP address)

  • Improve and optimise our Website

  • Analyse marketing performance

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with third parties to help operate our business.

For example:

  • We use Shopify Inc. to power our online store.

  • We use Google Analytics to understand customer behaviour.

We may also share your information to:

  • Comply with laws and regulations

  • Respond to lawful requests

  • Protect our rights

BEHAVIOURAL ADVERTISING

We may use your information for targeted advertising.

You can opt out via:

  • Facebook Ads Settings

  • Google Ads Settings

  • Microsoft Bing Ads Preferences

  • Digital Advertising Alliance opt-out portal

DO NOT TRACK

We do not change our data practices when we receive a “Do Not Track” signal.

YOUR RIGHTS

If you are a UK or European resident, you have the right to:

  • Access your personal information

  • Request correction, updates, or deletion

To exercise your rights, contact us below.

Your information may be transferred outside the UK or Europe, including to Canada and the United States.

DATA RETENTION

We retain your Order Information unless you request deletion.

CHANGES

We may update this policy from time to time for legal or operational reasons.

CONTACT US

For questions or complaints, contact:

support@vitnuba.com